Ideas

Unable to undo allocation from a document on a payment run Unable to properly process refunds

Hi, I urge isams to look into allowing us to unimport candidates from the External Exams Manager as the current feature doesn't allow us to remove imported candidates, which adds a lot of stress to the use of this module as this is quite essential...

When creating being able to sort seating plan first by access arrangements and then by candidate number. When amending and viewing ensure the system allows viewing multiple sorting options simultaneously, such as by Access Arrangements and Candida...

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

Now that flexible exam access arrangements can only be added and edited in the External Exams Manager module, please can iSAMS create a more granular permissions structure within the module so that we can restrict user access to only the Candidate...

It would be very useful to have the capabilities' of Exams assist under ISAMS all in one place.

While the new list is improved, it is still not user friendly and leaves out a number of 'options' we allow for/have notes on. There is no JCQ guidance on restricting what we can use at our centre as an aide memoire - can the list become a global ...