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Ability to create a Parent Portal Account whilst Parent contacts are not on the pupil's record

We have a pupil who has lost both his parents, and so the only contacts on his account are his Guardians and Emergency. The Guardians have been unable to create a Parent Portal account, and after contacting Support I was informed there has to be a...
Guest about 1 month ago in iSAMS / Parent Portal 0 Awaiting Review

Cloud Portal Management Manage Pages UI Grouping

With 70+ pages, I feel like it would be beneficial if we can group all the enabled pages together and all the disabled pages together. Then be able to collapse either group accordingly. Alternatively allowing sorting by the page status column.
Guest 3 months ago in iSAMS / Parent Portal 0 Awaiting Review

Tweaks to some of the page layouts

It would be very useful if, on the new Cloud Parent Portal, we were able to make small tweaks to customise it for our school. Example 1 - on the Dashboard page after logging on there are widgets for the children showing attendance, timetable and d...
Guest over 1 year ago in iSAMS / Parent Portal 1 In Discovery

Time Out Warning

Please can we have a warning when our session is about to timeout, providing the ability to be able to stay logged in (like Biostore). It's frustrating for schools to be actively using the system, for it to suddenly time out.
Guest about 1 year ago in IRIS Parentmail 0

Deleting Student leavers from the Student Portal in Bulk

Please can there be a way of identifying students as leavers automatically so we can remove them from the student portal quickly and easily in bulk. Currently we tick them one by one through the pupil lists and delete them, which is time consuming...
Guest almost 2 years ago in iSAMS / Student Portal 2 Good Feature

Parent Account Disabled

Hello, A lot of our parents have asked if their Parent Portal account is disabled, to have a feature to allow them to re-activate their account so it doesn't become a burden on the schools IS leads.
Guest over 1 year ago in iSAMS / Parent Portal 0 In Discovery

Include Candidate Details (Public Exams) on Parent Portal

Within Public Exams > View Exam Arrangements , there are no Candidate Details displayed currently like: Candidate Forename, Candidate Surname, Candidate UCI Number, Candidate Code. These are all displayed within the Pupil Portal though. It woul...
Guest 11 months ago in iSAMS / Parent Portal 1 In Discovery

Ability to change Parental Email address without needing approval from previous email

We often have a Parent whose email address is their work one. Once they change job they remember to update their email on ParentMail but not longer have access to their old email address to approve the change. We also have this where parents have ...
Guest 3 months ago in IRIS Parentmail 0

Attendance by Period to be reinstated on the Widget

Parents used to be able to see attendance for (periods) in our secondary school. and am/PM for the Primary school. Now there nothing appearing for parents of secondary school
Guest 3 months ago in iSAMS / Parent Portal / Registration Manager 0

Quick Actions

Would like the ability to switch this off/remove this. We do not use the leave function and this just causes numerous comments from parents on why there is nothing under quick links.
Guest 10 months ago in iSAMS / Parent Portal 1 In Discovery