If I create a Support Ticket which can't be fixed but I get the reply... ...I can see how this could be useful and encourage you to submit an idea It would be really good if I could go to the ticket and convert it into an idea there and then, rath...

We have all kinds of families at our school as I imagine most schools around the world do. In 2025, in Education (and most other sectors) diversity and inclusion are highly valued, all families deserve to be represented. Same gender families and b...

At our schools we use first name based lists of Students. It would be amazing for our teachers to be able to change the order just like it happens in Registration Manager.

Having set up a register for scholarships, bursaries, and other discounts, it would be useful to be able to use information from this register in Fee Billing in order to apply discounts (as is currently possible via custom groups created in Pupil ...

This is crucial as the student chose their preferred name for a personal reason. We must have the option to show their preferred name in all systems so it does not cause any discomfort to students.

The Cover Rota is an important part of teacher timetables, but is currently unavailable via either Batch or REST API. Including it would help with being able to use the API to pull through a teacher's complete set of timetabled commitments, e.g. w...

Hi, We would like our staff to be able to receive SMS replies from parents and carers to SMS messages sent via Edgen. Additionally, we would like these SMS replies to be automatically recorded in Student Manager, in the same way that email corresp...

I recently contacted customer service regarding an issue with removing a student from a set in iSAMS. I followed the provided instructions, which explained that the student remains in the gradebook because they are still part of the set in Teachin...

When teachers allocate a 'Field Types' when submitting an item, it should be visible/filtered in Manage Records, included in the notification email template and base reports. Currently, for example, a positive award, such as 'Good Behaviour' is aw...

We have hourly timetable periods but sometimes we need to split the period into two half hourly cover periods and assign different staff. This facility ensures that the relevant people are aware that they need to cover a class. Some of our staff a...