In the gradebook --> workbook view; we are able to pull the gender, form, year, house details next to the learner’s name but unable to pull through any another information a teacher may require while grading a learner. Eg: EAL, Gifted and Talen...

The new statutory guidance requires schools to record a reason for change when changing a students registration value. This is only a requirement for AM/PM registers but there is currently no way of filtering to this via the tab. This can be solve...

When publishing cover, the teacher cover boxes are ticked for 'Send to covering teachers / Send to covered teachers' by default but with room cover you have to remember to tick the box for 'Send to coverering rooms / Send to covered rooms' every d...

In our school, as I imagine lots of schools secondary use iSAMS for cover a lot more than primary. Would it be possible on teacher cover view for the default to be secondary as opposed to each day everyone having to click over to secondary? (i.e. ...

Hi, We would like our staff to be able to receive SMS replies from parents and carers to SMS messages sent via Edgen. Additionally, we would like these SMS replies to be automatically recorded in Student Manager, in the same way that email corresp...

I recently contacted customer service regarding an issue with removing a student from a set in iSAMS. I followed the provided instructions, which explained that the student remains in the gradebook because they are still part of the set in Teachin...

If extra time is only relevant for particular subjects, the candidates exam timetable would only reflect the actual subjects they are entitled to extra time for rather than showing extra time for all subjects which can lead to some confusion.

Hello In the Control Panel, navigate to User Accounts. We would like to enable searching by E-Mail Address and iSAMS Username, as currently, searching is only possible by last name!! Best Regards

Can the new parent cloud portal have the feature for parents to save their login id and password , hence avoids them to re-login again each time to access their portal. Currently portal logs them out very fast even for viewing another apps and com...

Posting news to the Parent Portal doesn't allow filtering by Year Group so that only parents of students in the selected Year Group do see the news. Currently, all parents do see all news, and many are not related to them so it creates noise and c...