Your ideas allow us to crowdsource feedback, gain customer insight and prioritise our roadmaps.
We would like the ability to be able to manage users ourselves for IRIS Analytics.
By this I mean - setting up new users, deactivating users that have left, and resetting passwords for existing users.
At the moment, these requests are handled by support but would be good to have ownership of this ourselves especially as password requests are normally quite time critical.
It may be that functionality is already there and we need training on it, or it needs to be made more user friendly for non-technical people to manage.
Hi Hannah
Thanks for the suggestion. We are reviewing user management across the applications right now and are keen to give you an improved experience where we can.
There is some basic documentation here on how you can manage your users: https://help.iris.co.uk/education/analytics/administration/add-users.htm?Highlight=users
Please let me know if this helps at all.
Regards
Graham